If your password isn't working, use Forgot your password? on the sign-in page. We'll email you a link to choose a new one.

If the email doesn't arrive within a few minutes:

  • Check your spam folder
  • Make sure you're using the email address on your account

Workstation limit reached

Your plan allows a set number of computers to be signed in at once. Sign out one of the workstations listed on that screen, or ask an admin to add workstations under Billing.

Still stuck? Send us a message through the contact form and we'll get you back in.

This is a sample article — edit or delete it from the admin portal.