Work through these in order:
- Is the Connector running and paired? Open it on the computer the printer is attached to. If it isn't paired, get a new code from the profile menu → Printers.
- Is the printer ready? Check it's on, connected, loaded with labels, and prints a test page from the computer.
- Using DYMO? Make sure DYMO Connect for Desktop is running.
- Right printer? Check which printer is chosen on the Printers page, and for your workstation.
- Right size? Make sure the label layout's size matches the stock in the printer, and run a Test print from the Label builder.
Still not printing? Send us a message through the contact form.
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